Slow is Smooth, Smooth is Fast
This well known Navy SEAL saying came to mind while driving in the aftermath of a recent snow storm. The drivers causing problems were the ones trying to get there quickly. Maybe it’s better to get there smoothly.
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Kindness and Inconsistency
Recently, I purchased multiple computers from a well-known computer company, directly through their website. Nothing about the experience has been consistent. Each time I call, a different person answers. Each time I ask the same question, I get a different answer. Some customer service reps make exceptions to make things easier; some do not. Even … Read more